If you’re looking for a quick and easy way to connect Jira to Snowflake, you’ve come to the right place. Integrating Jira with Snowflake allows businesses to centralize project management data and unlock deeper insights by combining it with other organizational datasets.

This guide breaks down the process of integrating JIRA with Snowflake, making your data integration smooth and stress-free. These simple steps will make managing your data connection more effortless than ever.

What Is JIRA?

Jira to Snowflake: Jira Logo

Jira is a platform that effortlessly helps teams plan, release, track, and report various components of a software development lifecycle. It also helps the team set up multiple workflows to streamline and optimize the project’s development.

What Is Snowflake?

Jira to Snowflake: Snowflake Logo

Snowflake platform is an analytical, flexible, intuitive data warehouse service provided as SaaS. It provides a data warehouse that is quicker, simpler to use, and far more flexible than normal data warehouse offerings.

Why You Should Integrate Jira with Snowflake?

Jira is a popular project management tool that assists teams in planning, tracking, and overseeing software initiatives. In contrast, Snowflake is a cloud-based data warehouse recognized for its scalability and high performance. By linking Jira with Snowflake, organizations can:

  • Facilitate Advanced Analytics: Merging Jira’s project information with additional datasets in Snowflake allows companies to develop comprehensive analytics and personalized dashboards, aiding stakeholders in making well-informed decisions.
  • Centralize Data Management: Integration removes data silos by merging information into a unified source of truth, improving data access and ensuring consistency.
  • Boost Team Efficiency: Automated pipelines enable teams to prioritize interpreting insights over managing data flow.
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Prerequisites

  1. The Snowflake platform should be set up. An account should be set up before starting. 
  2. Python needs to be installed and set up in the system as the blog uses Python to shift data from JIRA to the Snowflake data warehouse manually. 
  3. You need to set up an account on the JIRA platform connected to one of your projects, from which the components of your data will be retrieved.

Method 1:  Using Automated Platforms Like Hevo [Recommended]

Step 1.1: Configure JIRA

    Configure Jira Source

    Step 1.2: Configure Snowflake

      Configure Snowflake Warehouse

      You have successfully connected your JIRA account with Snowflake. Hevo also supports integrations from JIRA to various destinations like Snowflake, AWS Redshift, Google Bigquery, etc, and supports 150+ free data sources

      Integrate JIRA to Snowflake
      Integrate JIRA to BigQuery
      Integrate JIRA to Redshift

      Method 2: Using CSV Files

      Step 2.1: Export Data From Jira

      Jira allows you to export issues, work logs, project data, user data, and more in CSV, PDF, Word, XML, or Excel format.  To export your data as CSV files, customize the columns and filters directly within Jira to suit your needs.

      Step 2.1.1- Navigate to Issue Search: Access the issue search feature in Jira to locate the issues you want to export.

      Step 2.2.2- Apply Filters: Use Jira’s robust filtering options to refine the issues list based on your requirements.

      Step 2.2.3- Export to CSV: Click the ‘Export’ button and select the ‘CSV’ format. Jira will generate an Excel file with the issue data.

      Step 2.2.4- Excel Data Management: Once exported, you can use Excel’s functionalities to format and analyze the data, making it suitable for presentations or further analysis.

      Export Jira Data

      Step 2.2: Data Cleaning

      Address missing values, inconsistencies, and inaccuracies in the CSV files. Verify that the CSV data structure matches the target Snowflake table schema.

      Step 2.3: Upload to Snowflake

      Upload CSV files to Snowflake’s internal staging area using SnowSQL.

      Step 2.3.1: Create an internal stage

      CREATE STAGE my_internal_stage
      
      FILE_FORMAT = (TYPE = CSV);

      Step 2.3.2: Upload files to the stage

      PUT file:///path_to_the_CSV_file/filename.csv @my_internal_stage;

      Step 2.3.3: Load data from the staging area into the Snowflake table using COPY INTO command

      COPY INTO snowflake_table FROM @my_internal_stage FILE_FORMAT = (TYPE = CSV);

      Method 3: Using Jira API

      Step 3.1: Connect to JIRA API

        from jira import JIRA
        
        # JIRA server URL
        jira_options = {"server": "https://your-domain.atlassian.net"}
        
        # Authentication (Use your email and API token)
        jira = JIRA(options=jira_options, basic_auth=('your-email@example.com', 'your-api-token'))
        
        # Fetch a specific issue (replace with a valid issue key)
        issue = jira.issue('PROJECT-123')
        
        # Print issue summary
        print(f"Issue Summary: {issue.fields.summary}")
        

        Step 3.2: Read the data from the JIRA platform.

        Step 3.3: Push the data values to the Snowflake data warehouse table.

        Sample Snowflake Table

        The below code performs the mentioned steps in Python:

        JIRA Setup

        # Import JIRA library and logging
        from jira import JIRA
        import re
        import logging
        
        # Set up logging
        logging.basicConfig(
            filename='/tmp/snowflake_python_connector.log',
            level=logging.INFO)
        
        # Configure JIRA connection (using anonymous mode)
        options = {"server": "https://jira.atlassian.com"}
        jira = JIRA(options)
        
        # Get all projects viewable by anonymous users
        projects = jira.projects()
        
        # Sort available project keys and return a few of them
        keys = sorted([project.key for project in projects])[2:5]
        
        # Get a specific issue
        issue = jira.issue("JRA-1330")
        
        # Find all comments made by Atlassian employees on this issue
        atl_comments = [
            comment
            for comment in issue.fields.comment.comments
            if re.search(r"@atlassian.com$", comment.author.emailAddress)
        ]
        
        # Add a comment to the issue
        jira.add_comment(issue, "Comment text")
        
        # Change the issue's summary and description
        issue.update(summary="I'm different!", description="Changed the summary to be different.")
        issue.update(notify=False, description="Quiet summary update.")
        
        # Update the entire labels field
        issue.update(fields={"labels": ["AAA", "BBB"]})
        
        # Add a new label to the existing list of labels
        issue.fields.labels.append(u"new_text")
        issue.update(fields={"labels": issue.fields.labels})
        
        # Delete the issue
        issue.delete()

        Snowflake Connection

        # Import Snowflake connector and OS module for environment variables
        import snowflake.connector
        import os
        
        # Snowflake credentials
        ACCOUNT = '<your_account_name>'
        USER = '<your_login_name>'
        PASSWORD = '<your_password>'
        
        # AWS S3 credentials (if copying from S3)
        AWS_ACCESS_KEY_ID = os.getenv('AWS_ACCESS_KEY_ID')
        AWS_SECRET_ACCESS_KEY = os.getenv('AWS_SECRET_ACCESS_KEY')
        
        # Establish a connection to Snowflake
        con = snowflake.connector.connect(
            user=USER,
            password=PASSWORD,
            account=ACCOUNT,
        )
        
        # Logging connection
        logging.info("Connected to Snowflake")

        Snowflake Database, Schema, and Warehouse Setup

        # Create warehouse, database, and schema if they don't exist
        con.cursor().execute("CREATE WAREHOUSE IF NOT EXISTS tiny_warehouse")
        con.cursor().execute("CREATE DATABASE IF NOT EXISTS testdb")
        con.cursor().execute("CREATE SCHEMA IF NOT EXISTS testschema")
        
        # Use the created warehouse, database, and schema
        con.cursor().execute("USE WAREHOUSE tiny_warehouse")
        con.cursor().execute("USE DATABASE testdb")
        con.cursor().execute("USE SCHEMA testdb.testschema")
        
        # Logging setup
        logging.info("Database, schema, and warehouse setup complete")
        

        Inserting and Copying Data into Snowflake

        # Create a table and insert data into it
        con.cursor().execute(
            "CREATE OR REPLACE TABLE testtable(col1 integer, col2 string)")
        con.cursor().execute(
            "INSERT INTO testtable(col1, col2) VALUES(123, 'Test data')")
        
        # Copy data from a local file to Snowflake table
        con.cursor().execute("PUT file:///tmp/data0/file* @%testtable")
        con.cursor().execute("COPY INTO testtable")
        
        # Copy data from S3 bucket to Snowflake table
        con.cursor().execute("""
        COPY INTO testtable FROM s3://<your_s3_bucket>/data/
             STORAGE_INTEGRATION = 'myint'
             FILE_FORMAT=(field_delimiter=',')
        """)
        
        # Logging data insertion
        logging.info("Data inserted and copied into Snowflake table")

        Querying, Error Handling, and Closing the Connection

        # Query data from the testtable
        cur = con.cursor()
        try:
            cur.execute("SELECT col1, col2 FROM testtable")
            for (col1, col2) in cur:
                print('{0}, {1}'.format(col1, col2))
        finally:
            cur.close()
        
        # Inserting data using bindings
        con.cursor().execute(
            "INSERT INTO testtable(col1, col2) "
            "VALUES(%(col1)s, %(col2)s)", {
                'col1': 789,
                'col2': 'Another test string'
            })
        
        # Retrieve and print column names from the table
        cur = con.cursor()
        cur.execute("SELECT * FROM testtable")
        print(','.join([col[0] for col in cur.description]))
        
        # Catch syntax errors
        cur = con.cursor()
        try:
            cur.execute("SELECT * FROM testtable")
        except snowflake.connector.errors.ProgrammingError as e:
            print(e)  # Print the default error message
            print('Error {0} ({1}): {2} ({3})'.format(e.errno, e.sqlstate, e.msg, e.sfqid))
        finally:
            cur.close()
        
        # Retrieve the Snowflake query ID
        cur = con.cursor()
        cur.execute("SELECT * FROM testtable")
        print("Query ID: ", cur.sfqid)
        
        # Close the Snowflake connection
        con.close()
        logging.info("Snowflake connection closed")
        

         The above code successfully loads Jira component data into the Snowflake data warehouse. You can select specific columns and data as needed or import the entire dataset by creating the corresponding columns in the data warehouse.

        PROJECTPROJECT_COMPONENTPROJECT_ROLESPROJECT_VERSIONS
        JIRAAccessibilityAdministrators5.1.1

         The above is an example of a Snowflake data warehouse table containing data retrieved from the Jira API. The table can include any number of columns based on the data requirements from the Jira account. The table structure can be adjusted to reflect the necessary columns as needed.

        Why Is It Not Recommended?

        1. Effort Intensive: Using custom code to move data from Jira to the Snowflake data warehouse requires learning and bringing together many different technologies. Given the learning curve involved, your data projects’ timelines can be affected.
        2. Not Real-Time: The abovementioned process does not help you bring data in real-time. You must develop a Cron job and write extra code to bring data in real-time.
        3. No Data Transformation: You sometimes encounter use cases where you must standardize time zones to perform efficient analytics. The mentioned approach does not cover that.
        4. Constant Monitoring and Maintenance: If there are some API changes at JIRA’s or Snowflake’s end, that will result in irretrievable data loss. Hence, this approach requires constant monitoring and maintenance of the systems involved.

        Best Practices for Jira-Snowflake Integration

        1. Data Validation: Ensure the accuracy and consistency of data by cross-referencing records from Jira and Snowflake. Integrate validation checks in your ETL/ELT tools to identify discrepancies early.
        2. Incremental Loading: Rather than loading the complete dataset each time, employ incremental data loading to focus solely on new or modified records. This approach minimizes processing time and enhances efficiency performance.
        3. Monitor Pipelines: Continuously monitor your data pipelines using built-in monitoring tools in platforms like Hevo or custom logging scripts for manual integrations.
        4. Protect Data: Implement encryption protocols like TLS for data during transit and verify that Snowflake’s roles and permissions are set up correctly.
        5. Streamline Transformations: Ensure data transformations remain lightweight and focus solely on necessary operations before loading into Snowflake, preserving the efficiency of the pipeline.

        Conclusion

        Connecting Jira to Snowflake enables organizations to centralize their project management data for advanced analytics and reporting. Read about setting up bitbucket pipelines that enables you to build, test, and even deploy your code automatically.

        While manual integration is possible, tools like Hevo Data offer a streamlined, automated solution that saves time and reduces complexity. By following the outlined steps and adhering to best practices, businesses can ensure a seamless integration that empowers teams with actionable insights, improved productivity, and enhanced decision-making capabilities. Sign up for a free 14-day trial to give Hevo a try.

          FAQs

          1. Does Jira use Snowflake?

          Yes, you can set up and configure Snowflake to your Jira account using data pipelines like Hevo to sync in real-time without leaving Jira.

          2. What is the integration between Jira and Snow?

          The integration imports your Snow Asset Information into Jira Service Management allows you to synchronize issues, track updates, and manage workflows across both platforms, ensuring seamless data flow and collaboration.

          3. How do I move from Jira server to cloud?

          To move from Jira Server to Cloud, use Atlassian’s Cloud Migration Assistant to export your data, including projects, users, and issues, and then import it into your Jira Cloud instance.

          Sai Surya
          Technical Content Writer, Hevo Data

          Sai is a seasoned technical writer with over four years of experience, focusing on data integration and analysis. He is also passionate about DevOps and Machine Learning. Sai crafts informative and comprehensive content tailored to solving complex business problems related to data management while exploring the intersections of these emerging fields.