Included in Microsoft Dynamics 365 subscription is one such product focussed on Small and Mid-Size Businesses, called Microsoft Dynamics 365 Business Central (formerly called Microsoft Dynamics NAV).

  • According to a Deloitte report, more than 80% of SMBs who utilize the cloud feel it allows them to scale and grow more quickly. But why should you adopt Microsoft Dynamics NAV? Is this appealing enough to propel your company’s growth, or is it just another mediocre solution?
  • This guide delves into the capabilities of Microsoft Dynamics 365 Business Central, as well as how Dynamics NAV can take your company’s streamlining, automation, and client interaction to a whole new level! Let’s have a look and see if it’s worth it.

Microsoft Dynamics 365 Business Central (formerly Microsoft Dynamics NAV)

Microsoft Dynamics 365 Business Central includes capabilities to successfully manage and satisfy companies’ lead management needs. Its basic management features allow you to manage:

  • Contacts
  • Interactions
  • Segments
  • Sales Opportunities
  • Marketing Campaigns, and much more.

Microsoft Dynamics 365 Business Central is an extremely flexible solution, easily adaptable to the needs of geographies, industries, and individual customers. Find more information on Microsoft Dynamics 365 Business Central here – Microsoft Dynamics 365 Business Central.

Business Benefits of Using Microsoft Dynamics 365 Business Central

Overall, Microsoft 365 Dynamics Business Central assists firms in the following areas:


  • With Microsoft Dynamics Navision business employees can work wherever their business takes them, with full capabilities on desktop, tablet, or mobile, on-premises or in the Cloud, across Windows, Android, and iOS devices.

Improved Visibility

  • Microsoft Dynamics Navision can be used to manage several businesses from a single interface. Dynamics NAV enables organizations to get internal insight and a full view of their operations, allowing them to understand exactly where they can improve.

Single Repository

  • Microsoft Navision Business Central software, like data warehouses, can store customer and business data. It also acts as a single repository for operational data. As a result, various teams and top management get a clear view of things like production costs and outgoings, allowing budgets to be analyzed and re-evaluated on a regular basis to maintain spending as low as possible. 

Rapid Access to Information

  • So, for example, if you’re using a Customer Card and see a current open invoice account balance, that figure is produced in real-time by adding up all the bills on file that haven’t been paid yet. The SIFT technology does this while causing no performance impact on the application.

Automations to Get More Done

  • Doing repetitive tasks on a frequent basis is a waste of time and employee bandwidth. As the number of customers and operational activities grows, so does the work. Microsoft Dynamics 365 Business Central can handle your routine tasks and automate them to save time.

Smart Actionable Insights

  • You can integrate Power BI with Microsoft Dynamics 365 and get a much better idea of trends and business data through advanced detailed reporting. Discover the process of integrating Power BI Microsoft Dynamics 365 here- Power BI-Dynamics 365 Integration: Easy Steps

Enhanced Protection

  • Dynamics 365 protects your data and maintains compliance with identity protection. encryption, as well as role-based auditing and logging access. Microsoft assures to secure your company’s and customers’ data and gives users total control over it.


  • Dynamics 365 Business Central Essentials – Dynamics 365 Business Central Essentials plan costs $70/user per month.
  • Dynamics 365 Business Central Premium: Dynamics 365 Business Central Premium plan costs $100/user per month.

Microsoft Dynamics 365 Business Central Capabilities

  • Financial Management 
  • Sales and Marketing
  • Project Management
  • Human Resources
  • Supply Chain Management

Business Central Capabilities Included in Premium Licensing

1. Service Order Management – Additional features included in Service Order Management are:

  • Warehouse Efficiency
  • Service Item Management
  • Dispatching
  • Optimize Manufacturing Capacit

2. Manufacturing – More features included in this setup are:

  • Estimates
  • Subcontracting
  • Support for Multiple languages


To summarise, this blog post provided a wealth of information about Microsoft Dynamics Navision or NAV, including a brief history of how the Navision software began, how it progressed, and what current features it provides to various businesses.

Hevo Data with its strong integration with 100+ Sources & BI tools allows you to not only export data from sources & load data in the destinations, but also transform & enrich your data, & make it analysis-ready so that you can focus only on your key business needs and perform insightful analysis using BI tools. .

Divyansh Sharma
Marketing Research Analyst, Hevo Data

Divyansh is a Marketing Research Analyst at Hevo who specializes in data analysis. He is a BITS Pilani Alumnus and has collaborated with thought leaders in the data industry to write articles on diverse data-related topics, such as data integration and infrastructure. The contributions he makes through his content are instrumental in advancing the data industry.

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