Data Driven Companies Trust Hevo
With just a few clicks, connect your Freshdesk account to Redshift and watch your data load in real-time. Experience a hassle-free, zero-maintenance data load.Start 14-Day Free Trial
Optimize your customer support efforts by combining and analyzing user data from all your applications in real-time. With over 100+ ready-to-use integrations, Hevo can easily bring data from your Sales and Marketing Apps, Analytics Tools, Databases, and more.
Enrich, filter, aggregate and segment raw Freshdesk data to make it analysis-friendly. Whether you want to standardize timezones, convert currencies, or simply aggregate campaign data for faster analysis, automate tedious data preparation tasks with Hevo.
Connect any source to your warehouse in a few clicks. Hevo automatically detects the data schema & suggests the most optimal destination schema.
Set-up once and never revisit again. Any future changes are automatically handled by Hevo.
Hevo automates your data flow without you having to write any custom configuration. Hevo automatically resolves any errors (if possible).
Freshdesk is a cloud-based helpdesk solution. It provides a robust ticketing system that allows you to track and resolve customer service requests across multiple channels that include live chat, phone call, email, and social media.
Amazon Redshift is a fully managed, petabyte-scale cloud data warehouse solution. Its ability to handle analytical workloads combined with its simplicity and cost-effectiveness has made it one of the favorite warehousing solutions among modern data teams.
Analyze customer engagement across email, chat, phone and more. Combine this data with customer touchpoints across other channels and identify drivers to increase customer happiness.
Measure the performance of your agents, identify gaps and key areas of improvement. Unlock opportunities to increase the teams' efficiency.
Unify customer data across all channels. Enable support agents to leverage this data to deliver contextual, timely, and personalized customer experiences.