About ProtectAll
ProtectAll is a leading provider of protection plan services and products serving industries like furniture, appliances, electronics, hospitality, and pest control. With a strong focus on exceeding customer expectations, a commitment to community and diversity, ProtectAll is known for its trusted partnerships, industry leadership, and award-winning service culture.
What do they do?
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ProtectAll’s data transformation journey
ProtectAll has always believed in delivering exceptional service, not just to customers, but to every dealer, technician, and stakeholder in their ecosystem. As a trusted third-party administrator managing warranty and accidental service plans for retailers across the US. Their commitment to transparency and operational excellence runs deep.
But as ProtectAll grew, so did the complexity of its data. With multiple operational platforms and growing demands across departments, the team recognized a powerful opportunity: to modernize their data infrastructure and take their already strong service delivery to the next level.
By evolving from traditional tools to a more integrated, real-time approach, ProtectAll set out to enhance agility, improve experiences, and future-proof their operations.
The vision: transparent, real-time operations
With a lean and agile team supporting over 130 employees and countless partners, ProtectAll knew they needed more than just a tool — they required a data foundation that could scale with their business and bring their vision of full transparency.
Their goal?
Real-time portals for dealers and technicians.
Automated reporting across departments.
A unified data view to inform smarter decisions, faster.
The turning point: Hevo enters the scene
That’s where Hevo stepped in - not as a vendor, but as a trusted guide on the data journey.
With Hevo’s intuitive data pipelines, ProtectAll connected key systems like Sage, Zoho One, files.com, and multiple operational platforms, bringing all their data into a central analytics layer powered by Zoho Analytics.
Hevo’s pre-built integrations and smart features like auto-schema mapping and near real-time syncing meant the team could spend less time wrangling spreadsheets and more time unlocking insights.
The result: a data-driven ecosystem that works for everyone
Unified Executive Dashboards: Leadership now has a single source of truth across all departments — from finance to logistics — enabling proactive decision-making.
Real-Time Dealer and Technician Portals: Partners can access up-to-date claims, payments, and performance data — no delays, no follow-ups. Just seamless visibility.
Smarter Cash Flow and Operations: With Hevo automating data movement from Sage, accounting and field operations have full clarity on transactions, payouts, and balances.
We used to rely heavily on manual processes. With Hevo, it’s become hands-off. We’ve reduced data delays, cleaned up data issues, and enabled everyone—from execs to field technicians- to make data-driven decisions in real time.
Why this partnership worked
ProtectAll’s transformation wasn’t just about technology — it was about unlocking the full power of their data to better serve their people and partners. Hevo brought the platform and expertise to make it happen- quickly, reliably, and at scale.
Together, they turned complex, manual workflows into an intelligent, automated data ecosystem that delivers value every day.
Excited to see Hevo in action and understand how a modern data stack can help your business grow? Sign up for our 14-day free trial or register for a personalized demo with our product expert.
