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As a data engineer, you hold all the cards to make data easily accessible to your business teams. Your sales and support team just requested a Dixa to Databricks connection on priority. We know you don’t wanna keep your data scientists and business analysts waiting to get critical business insights. If this is a one-time thing, exporting data with the help of CSV files is helpful. Or, hunt for a no-code tool that fully automates & manages data integration for you while you focus on your core objectives.

Well, look no further. With this article, get a step-by-step guide to connecting Dixa to Databricks effectively and quickly, delivering data to your sales and support team. 

Methods to Connect Dixa to Databricks

Method 1: Replicate Data from Dixa to Databricks Using CSV Files.
This approach involves manually exporting your data from Dixa as CSV files and then loading them into Databricks for further processing.

Method 2: Using Hevo Data.
Leverage Hevo’s no-code platform to automate the entire data integration process from Dixa to Databricks, ensuring real-time data availability without the hassle of manual intervention.

Get Started with Hevo for Free

Method 1: Replicate Data from Dixa to Databricks Using CSV

To start replicating data from Dixa to Databricks, firstly, you need to export data as CSV files from Dixa, then import the CSV files into Databricks and modify your data according to the needs.

  • Step 1: You want to export your data from Dixa. In such a scenario, navigate to Analytics > Export. Now you need to select the email where you want to receive your CSV data. You can also select the period for which you want to retrieve data. Please remember that all the data can be exported but the exporting is limited to three months for each export. Now click on Export My Data. Your data will be sent to you in your mailbox within a few minutes. 
Import the CSV Files.
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  • Step 2: In the Databricks interface, you need to click on the Data button while scrolling through the side menu. After browsing the files on your local computer, click Create Table or drag and drop the CSV files into the drop-down menu and upload them. Your path will look like this: /FileStore/tables/<fileName>-<integer>.<fileType> Once uploaded, your data can be viewed by simply clicking the Create Table UI button.
  • Step 3: You can modify and read the CSV data after you have uploaded the data in a table in Databricks.
    • Click on Preview Table after selecting a Cluster. You can now read your CSV data in Databricks.
    • In Databricks, the data types are string by default. You can change the data type to the appropriate one from a drop-down list.
    • The data can be easily modified with the help of the left navigation bar. The left navigation bar has the following options; First Row Header, Multi-line, Table Name, File Type, and Column Delimiter 
    • Click on Create Table, once all the above parameters are configured.
    • The CSV files can be read easily from the cluster where you have uploaded that file.

This 3-step process using CSV files is a great way to replicate data from Dixa to Databricks effectively. It is optimal for the following scenarios:

  • One-Time Data Replication: When your sales and support team needs the Dixa data only once in a long period. 
  • No Data Transformation Required: If there is a negligible need for data transformation and your data is standardized, then this method is ideal. 
Integrate Dixa to Databricks
Integrate Dixa to Redshift
Integrate Dixa to Snowflake

In the following scenarios, using CSV files might be cumbersome and not a wise choice:

  • Frequent changes at Source Data: You will need to perform the entire process frequently to access updated data at your destination to achieve two-way sync.
  • Time Consuming: If you’re exporting your data regularly, then the CSV method might not be a good fit since it takes a significant amount of time to replicate data using CSV files. 
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When the frequency of replicating data from Dixa increases, this process becomes highly monotonous. It adds to your misery when you have to transform the raw data every single time. With the increase in data sources, you would have to spend a significant portion of your engineering bandwidth creating new data connectors. Just imagine — building custom connectors for each source, transforming & processing the data, tracking the data flow individually, and fixing issues. Doesn’t it sound exhausting?

How about you focus on more productive tasks than repeatedly writing custom ETL scripts? This sounds good, right?

In these cases, you can… 

Method 2: Automate the Data Replication process using a No-Code Tool

Here are the benefits of leveraging a no-code tool:

  • Automated pipelines allow you to focus on core engineering objectives while your business teams can directly work on reporting without any delays or data dependency on you.
  • Automated pipelines provide a beginner-friendly UI that saves the engineering teams’ bandwidth from tedious data preparation tasks.

For instance, here’s how Hevo, a cloud-based ETL tool, makes Dixa to Databricks data replication ridiculously easy:

Step 1: Configure Dixa as a Source

Authenticate and Configure your Dixa Source.

Dixa
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Step 2: Configure Databricks as a Destination

In the next step, we will configure Databricks as the destination.

Databricks
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Step 3: All Done to Setup Your ETL Pipeline

Once your Dixa to Databricks ETL Pipeline is configured, Hevo will collect new and updated data from Dixa every five minutes (the default pipeline frequency) and duplicate it into Databricks. Depending on your needs, you can adjust the pipeline frequency from 5 minutes to an hour.

Data Replication Frequency

Default Pipeline FrequencyMinimum Pipeline FrequencyMaximum Pipeline FrequencyCustom Frequency Range (Hrs)
1 Hr15 Mins24 Hrs1-24

In a matter of minutes, you can complete this No-Code & automated approach of connecting Dixa to Databricks using Hevo and start analyzing your data.

Hevo offers 150+ plug-and-play connectors(Including 40+ free sources). It efficiently replicates your data from Dixa to Databricks, databases, data warehouses, or a destination of your choice in a completely hassle-free & automated manner. Hevo’s fault-tolerant architecture ensures that the data is handled securely and consistently with zero data loss. It also enriches the data and transforms it into an analysis-ready form without having to write a single line of code.

Hevo’s reliable data pipeline platform enables you to set up zero-code and zero-maintenance data pipelines that just work. By employing Hevo to simplify your data integration needs, you get to leverage its salient features:

  • Fully Managed: You don’t need to dedicate time to building your pipelines. With Hevo’s dashboard, you can monitor all the processes in your pipeline, thus giving you complete control over it.
  • Data Transformation: Hevo provides a simple interface to cleanse, modify, and transform your data through drag-and-drop features and Python scripts. It can accommodate multiple use cases with its pre-load and post-load transformation capabilities.
  • Faster Insight Generation: Hevo offers near real-time data replication, so you have access to real-time insight generation and faster decision-making. 
  • Schema Management: With Hevo’s auto schema mapping feature, all your mappings will be automatically detected and managed to the destination schema.
  • Scalable Infrastructure: With the increase in the number of sources and volume of data, Hevo can automatically scale horizontally, handling millions of records per minute with minimal latency.
  • Transparent pricing: You can select your pricing plan based on your requirements. Different plans are clearly put together on its website, along with all the features it supports. You can adjust your credit limits and spend notifications for any increased data flow.
  • Live Support: The support team is available round the clock to extend exceptional support to its customers through chat, email, and support calls.

What Can You Achieve by Migrating Your Data from Dixa to Databricks?

Here’s a little something for the data analyst on your team. We’ve mentioned a few core insights you could get by replicating data from Dixa to Databricks. Does your use case make the list?

  • What percentage of customers’ queries from a region is through email?
  • Customers acquired from which channel have the maximum satisfaction ratings?
  • How does customer SCR (Sales Close Ratio) vary by Marketing campaign?
  • How does the number of calls to the user affect the activity duration with a Product?

Summing It Up

Exporting and importing CSV files is the right path for you when your sales and support teams need data from Dixa once in a while. However, a custom ETL solution becomes necessary for real-time data demands such as monitoring campaign performance or viewing the recent user interaction with your product or marketing channel. You can free your engineering bandwidth from these repetitive & resource-intensive tasks by selecting Hevo’s 150+ plug-and-play integrations.

Saving countless hours of manual data cleaning & standardizing, Hevo’s pre-load data transformations get it done in minutes via a simple drag n drop interface or your custom python scripts. No need to go to your data warehouse for post-load transformations. You can simply run complex SQL transformations from the comfort of Hevo’s interface and get your data in the final analysis-ready form. 

FAQ on Dixa to Databricks

How do I transfer data to Databricks?

You can transfer data to Databricks using various methods, such as uploading files directly to DBFS, using JDBC to connect to databases, or utilizing third-party ELT tools like Hevo Data.

How do I import data into Databricks?

Import data into Databricks by using the UI to upload files, connect to external databases with JDBC, or load data from cloud storage. You can also use Spark’s DataFrame API to read data in different formats.

What type of data is stored in Dixa?

Dixa primarily stores customer interaction data, including conversations, contact details, and support ticket information. It also captures analytics related to customer engagement and performance metrics for support teams.

Harsh Varshney
Research Analyst, Hevo Data

Harsh is a data enthusiast with over 2.5 years of experience in research analysis and software development. He is passionate about translating complex technical concepts into clear and engaging content. His expertise in data integration and infrastructure shines through his 100+ published articles, helping data practitioners solve challenges related to data engineering.