Jira GitHub Integration: A Comprehensive Guide 101

Harsh Varshney • Last Modified: December 29th, 2022

Jira GitHub Integration FI

To keep track of their tasks, businesses utilize a variety of Work Management Systems and Issue Trackers. If you’re managing projects on separate platforms or need to communicate with another team, integrating these platforms can be beneficial. If you’re using Jira and need to connect to another company via GitHub, a Jira GitHub Integration is just what you’re looking for.

In this in-depth article, you will learn about Jira GitHub Integration for fulfilling your Software Development and Task Management needs efficiently. 

Table of Contents 

What is Jira?

Jira GitHub Integration: Jira logo
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Atlassian created Jira as a Project Management Software Tool for Bug Tracking and Agile Project Management. Since it supports languages like English, French, German, Japanese, and Spanish, Jira is a popular multilingual tool.

For all types of testing, it is commonly used as an Issue-Tracking tool. It’s an Incident Management application that may also be used for Project Management, Bug Tracking, Issue Tracking, and Workflow. It’s quite versatile and may be tailored for any workflow. Backend databases supported by Jira include MySQL, Oracle, PostgreSQL, and SQL.

Key Features of Jira

  • Agile Project Management: Scrum and Kanban techniques are offered on the platform, which largely focuses on Agile Project Management. It can also record regulatory evidence at different stages of the development process. Jira Software also offers a number of Estimation Methods, such as Hours, Storey Points, and others. You can always be sure you’re working with the most up-to-date data this way.
  • Engaging Workflow: Jira also provides you with a 360-degree view of your processes, which is really helpful. This ensures that everyone on the team understands the processes and that no procedures are overlooked. In fact, team members receive frequent updates on topics that interest them, and they can discuss, share ideas, and attach important documents.
  • Accessible Data: Jira collects and organizes all of your company’s Historical Data. This website allows users to easily access and retrieve data whenever they need it. Users can do a number of Statistical Studies, including Trend Analysis, with this tool. It also makes preparing Constructive Reports on Operational Progress a lot easier.

What is GitHub?

Jira GitHub Integration: GitHub logo
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GitHub is a Web Hosting service that is frequently used for uploading and saving code related to Software and Application Development, allowing developers and programmers to collaborate. The key reason for Github’s popularity is that a developer can freely change or experiment with a project without impacting the original codebase.

Key Features of GitHub

  • Collaboration: GitHub provides a shared platform for developers working on the same project to collaborate. Any user can see the commits in the code.
  • Features for Project Management: These assist in tracking the progress of the team, resulting in Clear Roadmaps and Priorities.
  • Team Administration: Operations such as accessing, updating, granting, and revoking permissions across projects and teams are simple to accomplish.
  • There are Developer Features for automation, security, and client apps.

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What is the Benefit of a Jira GitHub Integration?

  • Jira GitHub Integration allows you to share information and reduces the amount of work your staff has to complete. Filtering and Sorting the shared data allows each team to see it in the most valuable format. The data can be shared when needed, but the fields can be removed from the copies that aren’t needed. This implies that they’ll be able to work independently and more efficiently.
  • Teams that utilize GitHub and Jira are likely to use whichever features are most appropriate for their purposes. With Jira GitHub Integration, your team will be able to make use of all of the beneficial characteristics while minimizing the disadvantages of either platform.
  • They’re both commonly used in Software Development, therefore anyone working in that sector should be familiar with them.

How to Set up Jira GitHub Integration?

Jira and GitHub may be widely customized, and there are a variety of add-ons available to extend its capabilities. When you set up your Jira GitHub Integration, you’ll be able to take advantage of this later.

A) Jira GitHub Integration for Free Accounts

Using the Marketplace App, you will be able to carry out GitHub Jira Integration. If you’ve been using Jira for a while, you’ll notice that this isn’t the same as the old way. In order to complete GitHub Jira Integration, follow these steps:

  • Step 1: Install the (free) GitHub for Jira App from the Atlassian Marketplace and complete the installation process by following the on-screen instructions.
  • Step 2: Select Get Started right away.
  • Step 3: You need to choose the Add an Organization option.
  • Step 4: Click Install after finding the GitHub Account you want to integrate with.

In Jira, you’ll see the GitHub Configuration page:

Jira GitHub Integration: GitHub Configuration
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B) Jira GitHub Integration for Enterprise Accounts

The DVCS Connector in Jira is used to carry out GitHub Jira Integration for your Enterprise Accounts. Both Jira Software and the GitHub Enterprise Account you want to link must have Admin Capabilities.

Step 1: Creating OAuth Access Token for your GitHub Enterprise Account

You’ll need an OAuth Access Token to use the DVCS Connector, which you can get via your GitHub Enterprise account. The Access Token should be created in the GitHub Enterprise Account that owns the repositories you’d like to link. You should use the team account to produce this token if you’re linking repositories for a team.

To create an OAuth Token, follow these steps:

  • Log in to GitHub Enterprise as a user with Account Admin Permissions. Select Edit Your Profile from the dropdown menu.
  • Choose OAuth Applications from the list. Select the Developer Applications Tab from the drop-down menu, click on Register new OAuth Application, and enter Application Name.
  • In both the URL and Callback URL columns, type the Jira Software URL. Use lowercase letters. Activate the Register Application button.
  • Make sure you enter the Jira Software Base URL (for example, https://myjiracloud.atlassian.net/) for both the Homepage URL and Authorization callback URL fields. Don’t use the Dashboard URL, such as https://myjiracloud.atlassian.net/secure/Dashboard.jspa.  

Step 2: Adding OAuth Access Token in Jira 

Once you’ve created a key and secret in GitHub Enterprise, return to Jira Software and enter the account, OAuth Key, and Secret in the following order:

  • As a user with Admin Credentials, log on to Jira Software.
  • Select Products from the Settings Menu.
  • Select DVCS Accounts from the Integrations column on the left.
  • To link your GitHub Enterprise account, go to Settings > Accounts > Link GitHub Enterprise Account. Here, you will need to enter the name of your GitHub account.
  • As the Host URL, type the URL of your GitHub Enterprise website.
  • In the box, paste the Client ID and Client Secret data from your GitHub Enterprise website.
  • Change or leave the default Auto Link and Smart Commits (recommended) as it is:
Jira GitHub Integration: DVCS Accounts
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  • Select Add from the drop-down menu. If you are led to a blank page at this point, check DVCS connection to GitHub produces blank page
  • Follow the instructions under Grant Access when prompted.
  • You’ll notice your account on the ‘DVCS Accounts‘ tab once Jira connects successfully.

On the ‘Managed DVCS Accounts‘ page, the account you just connected and all of its repositories are displayed. The synchronization process begins automatically. After that, the system will automatically sync your repository on a regular basis. You have now successfully completed Jira GitHub Integration for Enterprise Accounts. 

What are the Use Cases for Jira GitHub Integration?

There are numerous instances in which Jira and GitHub are used together, and there are numerous scenarios in which a Jira GitHub Integration would be beneficial. Here are some examples to offer you some ideas of what you can accomplish with Jira GitHub Integration.

1) Code in a Public Git Repository for a Software Project

If your engineers are working with publicly available code, they might want to use GitHub’s Project Management and Problem Reporting Tools to import data into their own private system. With an easy-to-implement Jira GitHub Integration, you can import items from GitHub into Jira, allowing you to keep track of the public conversation while keeping your own team’s comments private. Issues in the Public Codebase can be allocated to a specific person, who will determine whether the team needs to take any further action.

Fields that you want to share can then be synchronized back to GitHub from Jira. This provides you the best of both worlds, you may collaborate with the Open-Source Community while keeping Internal Discussions secret.

2) Customer Support and Development Team

Your customer care staff is responsible for dealing with client complaints, which they track as issues in Jira. Many of them can manage issues themselves, but others of them will need to be passed on to Engineers. Instead of manually copying necessary fields from Marked Tickets into GitHub, you can build up a Jira GitHub Integration that does it for you. The Engineering team can then handle these issues as they see fit, with the integration passing detailed data back into Jira once they’ve been resolved.

Any Engineering Solutions or Suggestions are then forwarded to Customer Support, who can then pass them on to customers.

3) Quality Assurance and Product Development

Your Quality Assurance team must ensure that your product complies with all legal standards in every market where it is sold. They require a method for keeping track of legal issues and determining how to deal with them. They must also keep an eye on the goods for any potential problems. These requirements must be understood and addressed by your Development Team. A Jira GitHub Integration can transmit issues that need to be changed to GitHub’s Development Issue Tracking System automatically. These can then be worked on as part of the developers’ normal workflow. 

Quality Control is automatically notified when issues are fixed, as the Jira GitHub Integration replicates the information to their system.


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